cookie and privacy policy
introduction
This Cookie and Privacy Policy explains how bornOsborne ("we", "our", "us") collects, uses, and protects any personal information you provide when using our website ("the Website"). We are committed to ensuring that your privacy is protected in compliance with UK law, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
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information we collect
We may collect the following information:
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Personal details: Name, email address, phone number, postal address, or any other information you provide via contact forms, account registration, or correspondence with us.
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Technical data: IP address, browser type, operating system, and other technical details collected through cookies and similar technologies.
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Usage data: Information about how you use our Website, including pages visited, time spent on the Website, and links clicked.
how we use your information
We use your information for the following purposes:
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To provide and improve our services.
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To communicate with you, including responding to enquiries or sending updates and marketing communications (if you have opted in).
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To personalise your experience on the Website.
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To analyse Website usage and improve functionality.
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To comply with legal obligations.
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legal basis for processing your data
We process your data based on the following legal grounds:
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Consent: Where you have given explicit consent for specific purposes.
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Contractual necessity: To fulfil our obligations under a contract with you.
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Legal obligation: To comply with applicable laws and regulations.
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Legitimate interests: Where processing is necessary for our legitimate business interests, provided it does not override your rights.
cookies
A cookie is a small file placed on your device that helps us analyse web traffic, personalise content, and enhance your experience. By using the Website, you consent to our use of cookies as described in this Policy.
types of cookies we use
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Necessary cookies: Essential for the operation of the Website.
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Performance cookies: Help us understand how visitors use the Website.
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Functional cookies: Enable enhanced functionality and personalisation.
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Advertising cookies: Used to display relevant ads to you and measure their effectiveness.
managing cookies
You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of the Website.
sharing your information
We do not sell, rent, or lease your personal information to third parties. However, we may share your data with:
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Service providers: Third-party vendors who help us operate our Website or provide services on our behalf.
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Legal authorities: When required by law or to protect our legal rights.
data retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.
your rights
Under UK law, you have the following rights regarding your personal data:
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Access: Request a copy of the information we hold about you.
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Rectification: Request correction of inaccurate or incomplete data.
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Erasure: Request deletion of your data where it is no longer necessary.
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Restriction: Request restriction of processing under certain conditions.
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Data portability: Request transfer of your data to another organisation.
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Objection: Object to processing based on legitimate interests or direct marketing.
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Withdraw consent: Withdraw consent where processing is based on your consent.
To exercise your rights, please contact us at laura@bornosborne.com.
security
We are committed to ensuring your information is secure. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.
third-party links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies.
changes to this policy
We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. Please check back regularly to stay informed of updates.
contact us
If you have any questions about this Policy or how we handle your data, please contact us:
Email: laura@bornosborne.com